EMPLOYEE CONNECTION INVENTORY (ECI)
The ECI is a survey-based instrument that measure the strength of emotional connection of a current workforce, team, department and/or individual by assessing the relative “Push” and “Pull” forces employees are experiencing. The ECI provides organisations with a deeper understanding of current and changing employee perceptions (thinking, feeling and circumstance) impacting talent, risk, effort and performance.
The ECI provides managers with an in depth understanding of their employees “Push” and “Pull” Forces (Level of Connection) across 64 elements measured that are grouped into 12 Connection Drivers. The ECI also has the option for organisations to include up to 15 customised questions at the end of the ECI Survey (5 YES/NO, 5 Multiple Choice and 5 Free Text Questions).
The ECI can be measured at multiple times during an employee’s career within your organisation. The ECI can be used as an individual key talent measure or as total or subset population measurement.
Key Benefits of the ECI:
- Provides the manager and HR with powerful insights into the current thinking, feeling and circumstance of each individual employee
- Supports a meaningful and targeted conversation between the manager and employee
- Managers can partner with each employee to collectively work on plan of action to enhance individual connection
- Addresses push forces before they become an issue – understanding real time insights into the Push and Pull forces for every employee allows managers to intervene before a decision is make to leave
- Powerful trend reporting is also available at demographic level including by manager, department, location, job family, job title and more
- Supports the development of targeted strategies actions at the organisational level to reduce the risk of unwanted attrition and helps identify opportunities for increased discretionary effort and performance across a workforce
The PROCESS
Current employees complete the Employee Connection Inventory Survey which contains 64 elements (“asking employees to rate their level of “satisfaction” and “importance”) and up to 15 additional and optional customised questions. The Survey takes between 15-20 minutes to complete and within seconds of completion, the shcBOND platform will generate an ECI Feedback Report that is emailed directly to the HRBP and/or the line manager. The ECI is a measure and remeasure instrument recommended to be implemented every 6-9 months. The ECI Feedback Report provides a variance score between the first and second measure to track any changes or shifts in Connection.
Key Benefits of the ECI:
Provides the manager and HR with powerful insights into the current thinking, feeling and circumstance of each individual employee
Supports a meaningful and targeted conversation between the manager and employee
Managers partner with each employee to collectively work on an action plan that includes drivers that are low in connection
Can be used as a key risk indicator highlighting the push forces and allowing the manager to intervene and have a meaningful discussion before a decision is made to leave by the employee
Provides powerful trend reporting at the demographic level to support the development of targeted strategies across the organisation to help reduce attrition and increase performance across a workforce
Supports the development of targeted strategies actions at the organisational level to reduce the risk of unwanted attrition
The 12 Drivers of Connection
1. Position
2. Capability
3. Colleagues
4. Resources, Systems and Equipment
5. Achievement
6. Manager
7. Security & Safety
8. Growth & Development
9. Senior Leadership
10. Rewards & Recognition
11. Balance
12. Organisation
Download our Sample ECI Feedback Report
THE ECI SURVEY AND ECI FEEDBACK REPORT
The ECI Survey a 15–20-minute survey emailed to each employee and is accessed using a browser interface that can be completed on any device.
The ECI Feedback Report is presented in the form of Dashboard. The Dashboard contains an overall Employee Score and individual “Push” or “Pull” scores across 64 Elements that are grouped into 12 Drivers – each with a Driver score together with an “importance” score per Driver and Element. The ECI Feedback Report includes 12 Driver Pages designed for the line manager to explore and build an Action Plan with each employee. The optional 15 ECI Customised Question responses and Verbatim Comments are also included at the back of the ECI Feedback Report.